Last updated: 24 September 2026
Almank Tech Comm ("Almank", "we", "us") provides networking, satellite/TV, security, access control, and related technology installation and support services in Fiji and Australia. This policy explains how we collect, use, and protect personal information through our website (almank.info) and our work-order management platform used by our staff and customers.
We collect information you provide directly, such as your name, phone number, email address, physical address, and details about the service or job you've requested. When you sign in using a Google account, we receive basic profile information (name and email address) from Google to identify your account — we do not access your Gmail, Drive, Calendar, or other Google services beyond what's needed for sign-in.
We use your information to schedule and carry out service jobs, communicate with you about appointments and work status, issue receipts and invoices, and maintain records for warranty and support purposes. We do not sell your personal information to third parties.
We share job and billing information with our technicians and administrative staff as needed to complete your service request. Where a job is billed to a partner (for example, work covered under a Digicel FOC arrangement), relevant details are shared with that partner for billing purposes only. We do not share your information with advertisers or data brokers.
We retain job, customer, and receipt records for as long as needed to provide support, honor warranty periods, and meet our accounting and legal obligations. You may request deletion of your personal information, subject to any records we're required to keep by law.
We take reasonable technical and organizational measures to protect your information, including restricting access to staff who need it to do their jobs and using access controls on our internal systems.
You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.
We may update this policy from time to time. The date below reflects the last update.
If you have questions about this policy or how we handle your information, contact us at support@almank.info.